Orders are prepared within 1–2 business days and usually arrive within 5–10 business days. You’ll receive a tracking link by email as soon as your order ships. Track it any time on our Track Your Order page.

Use the tracking number from your shipping confirmation email on our Track Your Order page, or log in to your account and open the order.

We currently ship within the United States. Sign up for our newsletter to hear when we expand.

Contact us as soon as possible after ordering. Once an order has shipped we can’t change it, but you can return it under our returns policy.

Most cat parents notice a difference within 2 weeks: 93% in our customer survey. Consistent daily use gives the best results, and every cat is different.

Yes. Every formula is reviewed by our veterinary advisors for ingredient quality and appropriate dosage.

Our formulas are made for adult cats. Check the directions on each product page, and ask your vet before giving supplements to kittens.

Mix the drops or powder into a small portion of wet food first, then serve the rest. Start with a smaller amount and build up over a few days. If your cat still refuses, contact us within 90 days and we’ll help.

Please consult your veterinarian before starting any supplement.

If you or your cat aren’t happy, contact us within 90 days of delivery and we’ll make it right with a refund on your first order, even if the bottle is empty.

Email us with your order number and a short description. We reply within one business day.